If your order arrives damaged, defective, or incorrect, or you’re not completely satisfied with your purchase, please contact us at support@bowleresthetics.com within 7 days of delivery. (For damaged or incorrect orders, include your order number and a photo of the issue, and we’ll find the best solution for you.

For all other returns, items must be in their original packaging, and customers are responsible for arranging and covering return shipping. Lip gloss must be unopened, with the clear seal around the lid unbroken, to be eligible for a full refund. 

Please contact us before sending any items back, as returns sent without prior authorization may not be accepted. Once your return is received and inspected, a refund will be issued to your original form of payment.